Machine Washing - Pre-wash the mattress protector before first use. Wash in cold to hot water. Do not exceed a water temperature of 120 degrees.
DetergentUse a mild liquid detergent, preferably non-alkaline, without added bleach or whiteners. Do not pour detergent directly on the mattress protector. Instead, add it to the water as the wash tub fills or dilute with water, then add the mattress protector.
Dryer - Line drying recommended. Tumble dry on low heat with other bedding. Do not tumble dry the mattress protector alone. Never use a heat setting above 125 degrees or over dry; this will weaken the fibers, damage the protective membrane and shorten the life of your mattress protector. Remove from dryer promptly. Do not iron. Do not dry clean.
Warning - Failure to follow these care instructions will void your mattress protector warranty.
15 year Warranty
What is Covered - This warranty covers any defects in materials or workmanship with the exceptions stated below.
How Long Coverage Lasts - This warranty runs for 15 (fifteen) years from the date of purchase.
What is Not Covered - The warranty does not cover: (a) misuse or The warranty does not cover: (a) misuse or abuse; (b) failure to follow care instructions by (i) drying on high heat and/or without other towels or bedding (ii) using bleach or bleach detergent (iii) ironing or (iv) dry cleaning; (c) wear and tear, including rips, tears, or normal soiling; (d) stains or damage caused by or related to: (i) inks, nail polish, cosmetics, bleach, non-food related grease, corrosives, alcohol, dyes, or solvents (ii) burns or fire, natural disaster, flood, the , vandalism, or any other loss covered under an insurance policy (iii) structural problems or appliance malfunctions (iv) more than two pints of liquid; (e) mattresses not correctly fitted with the mattress protector; or (f) mattresses used for commercial, institutional, or rental purposes.
What We Will Do - at its sole discretion will: (1) in the case of a claim for a protector, replace or refund any protector that proves to be defective in materials or workmanship; (2) in the case of a claim for mattress damage, send a cleaning kit, have the mattress professionally cleaned, replace the surface fabric, or replace the mattress.
How to Get Service - E-mail “firstname.lastname@example.org” to submit your warranty claim. Please keep your receipt so that we may process your warranty request.
How State Law Applies - This warranty gives you specific legal rights, and you may also have other rights which vary from state to state. The foregoing warranty shall be exclusive and in lieu of any other warranty, express or implied, including warranties of merchantability and fitness for a particular purpose and all other warranties otherwise arising by operation of law, course of dealing, custom, trade, or otherwise. Neither the seller nor the manufacturer shall be liable for any consequential damages or losses arising from the purchase, installation and/or use of this product.