Before Use - Remove mattress topper from the plastic bag and unfold. Your topper will have compressed during shipping. You can flu it up a bit to help it decompress.
Washing Non-professional laundering is not recommended for the following reasons: Home washers are often too small. Many household washing machines have an agitator in the center, which places unnecessary stress on the mattress topper. Harsh detergents and heat can damage the fiber fill by causing it to become dry and brittle. If the product is not dried completely, the fiber fill will not properly function. If you decide to wash your comforter yourself be sure to follow these instructions: Wash your comforter alone. Do not overload the washing machine. Wash in cold water using a non-chlorine bleach detergent on a gentle cycle with a cold water rinse. Dry on a low heat drying cycle. Be sure to dry the mattress topper completely—this may require eight to twelve hours of drying. Products must be dried in a machine, line drying is not recommended.
Upkeep - Do not use chlorine bleach as it can weaken fibers and cause them to yellow prematurely. If white fabrics need bleaching, use an oxygen-based bleach.
Storage - Store in a cool, dry, well ventilated area. Toppers stored long-term should be wrapped in white cotton or acid free paper. Avoid storing in plastic bags or boxes, which can cause permanent yellowing
3 year Warranty
What is Covered - This warranty covers any defects in materials or workmanship with the exceptions stated below.
How Long Coverage Lasts - This warranty runs for 3 (three) years from the date of purchase.
What is Not Covered - The warranty applies only to the original purchaser and does not cover: (a) wear and tear; (b) misuse, abuse, or improper maintenance; (c) stains; (d) alteration or repair by unauthorized representatives; or (e) damage resulting from transit or handling.
What We Will Do - At its sole discretion, will repair, replace, or refund any product that proves to be defective in materials or workmanship.
How to Get Service - E-mail “firstname.lastname@example.org” to submit your warranty claim. Please keep your receipt so that we may process your warranty request.
How State Law Applies - This warranty gives you specific legal rights, and you may also have other rights which vary from state to state. The foregoing warranty shall be exclusive and in lieu of any other warranty, express or implied, including warranties of merchantability and fitness for a particular purpose and all other warranties otherwise arising by operation of law, course of dealing, custom, trade, or otherwise. Neither the seller nor the manufacturer shall be liable for any consequential damages or losses arising from the purchase, installation and/or use of this product.